Frequently Asked Questions

Before you pick up the phone, dive into our informative FAQs. Our expertly crafted guidance is here to help you navigate the world of air conditioning, heating, and indoor air quality systems with ease.

$65 during normal business hours, $0 diagnostic for service agreement members.

No charge for replacement estimates.

We have several companies we use for financing, with approved credit.

Regular maintenance is crucial to keeping your HVAC system running efficiently and extending its lifespan as long as possible. Most professionals recommend servicing your system twice a year—once in the spring for your cooling system and once in the summer for your heating system.

Regular maintenance prevents costly breakdowns, improves energy efficiency, and ensures optimal performance throughout the system’s lifespan.

What Size HVAC System Do I Need for My Home?

The size of your HVAC system depends on several factors, including:

  • The square footage of your home.
  • The climate you live in.
  • The insulation quality of your house.
  • The number of windows and doors and their energy efficiency.

A professional HVAC contractor will perform a load calculation to determine the appropriate size. Oversized units can short cycle and waste energy, while undersized units may struggle to keep you comfortable.

There’s no right answer for all situations, depending on your home’s layout, needs, and budget. Ductless mini split air conditioners are ideal for homes without ductwork. They’re energy-efficient because they don’t lose energy through holes or cracks in ductwork.

They also allow for zoned cooling and heating, so you can set different temperatures in different areas. Lastly, because you don’t need ducts, they’re easier and cheaper to install.

Central air systems provide even temperature throughout the house, making them ideal for folks who want a whole home cooling option. They integrate seamlessly with your home’s existing ductwork and they’re typically lower cost per square foot for large homes.

A ductless mini split might be best for cooling a single room or small home. However, a central air system may be more cost-effective if you need whole-home cooling and already have ductwork.

Smart thermostats have many advantages, including:

  • Energy Savings: Smart thermostats learn your schedule and adjust settings to minimize energy usage.
  • Remote Access: Modern smart thermostats allow you to control your HVAC system with your smartphone.
  • Real-Time Diagnostics: Many models provide system performance insights and alert you to issues, giving you greater control over your heating and cooling expenses.

Yes, replacing your air conditioner before it fails is a smart decision, and here’s why.

  • Avoid Emergency Repairs: Waiting until your air conditioner fails can leave you without cooling during the hottest months, leading to costly emergency repairs or a rushed replacement.
  • Energy Savings: Have your energy bills been rising steadily? Older air conditioners are less efficient. Upgrading to a new system with a higher SEER rating can significantly reduce utility costs.
  • Incentives and Rebates: Many utility companies and manufacturers offer rebates for upgrading to energy-efficient systems. However, these may not be available when you’re rushing to replace an air conditioner that’s suddenly failed.
  • Avoid Higher Costs: Replacing your air conditioner before it fails gives you time to find the best system at the best price, especially if you’re purchasing it outside peak season.

A rotten egg odor from the furnace is a serious issue that usually indicates a natural gas leak. Natural gas is odorless, but utility companies add a sulfur-like scent (mercaptan) to make leaks detectable for safety reasons. Here’s what you need to know.

Gas leaks happen when a damaged or loose gas line, valve, or connection releases gas into the home. Incomplete combustion occurs when the furnace doesn’t burn fuel properly and may emit an odor. Malfunctioning components, such as a burner or heat exchanger issue, can sometimes lead to a gas leak.

If you smell gas, turn the furnace off immediately and evacuate the home. Don’t use electrical devices or turn on lights because this can ignite the gas. Contact the gas company and an HVAC contractor to assess and fix the problem.

Explore our FAQs today and become the hero of your home’s AC, heating, and IAQ systems!